FAQs

Why are you closing Bingo?

Our Bingo software supplier is discontinuing the platform, so we are no longer able to offer Bingo going forward.

When will Bingo no longer be available?

Bingo will be removed by 23:59 on 2nd September 2026. You can continue playing until then.

I've pre-bought tickets for games after 2nd September. What will happen?

Your stake for any games that do not play out will be automatically refunded to your cash balance.

Will Bingo be replaced with another provider?

At the moment there are no immediate plans to replace it with another provider. We recommend keeping an eye on our site for any future updates.

What happens to my account balance?

Nothing changes. Your balance is unaffected by Bingo being removed.

What happens to any winnings I have from Bingo?

Any winnings from Bingo are already part of your normal balance and remain available as usual.

Will any other games or products be affected?

No. This change only affects Bingo. All other games, promotions, and account features continue as normal.

Who do I contact if I have questions?

Our Customer Support team are available for any queries via Live Chat or by emailing support@leovegas.co.uk